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Frequently Asked Questions about Hidden Electronic Pet Containment
Below, you can read a few of the more frequently asked questions we get about our hidden electronic dog fencing systems.
If your question is not answered here or you have any additional questions or concerns, please feel free to contact your friendly local Northern NJ pet fencing experts at Hidden Fence Company. As always, we’re dedicated to providing outstanding customer service and pet fencing advice – our team would be happy to assist you.
(973) 442-1111 | (800) 246-3362
General Pet Fencing Questions
No. We are an authorized Pet Stop® provider. Hidden Dog Fence Company sells and or services all other brands as an independent pet fencing contractor. Again, to be clear:
HIDDEN FENCE COMPANY provides manufacturer warranties only on Pet Stop® brand products. Hidden Fence Company sells and or services all other brands of pet containment only as an independent contractor, including all product upgrades, exchanges, trade-ins and replacements. content
Pet Stop® pet fencing systems make us look good in the field. They are reliable, highly adjustable and make the training go better. When you combine top grade product with our professional experience and commitment to customer satisfaction, you get the best pet containment experience possible. However, you can also choose from some great economical values in the retail/premium product lines, and even put the system in yourself.
Installation costs can vary, depending on the size of the property, terrain situations, the number of dogs and other factors. If you have us do the work, you’ll benefit from over 75 years of combined local experience in the field. We’ll do it right and help you at every stage.
But many budget minded homeowners do the installation and training themselves. Are you handy and motivated? We will coach you if you buy a self install kit from us.
Fencing Product Questions
Every hidden dog fencing system we offer comes with a full lifetime warranty. The buried wire is designed to last over 20 years underground and will not break by itself.
Yes. We offer many indoor transmitters and wiring options.
“Battery backup” is available for the system that keeps the fence operating in case of a power outage.
Yes! The dog fence wire carries a coded radio signal, not an electric current.
Pet & Training Questions
Our Hidden Fence systems are used and recommended as a safe and humane solution to the everyday challenges of dog ownership by many local veterinarians and by many of your local neighbors.
No. Using our revolutionary training approach, you can train your pet on very low percentage output levels, avoiding false associations which can cause behavior issues. Most dogs seem happier and healthier with full run of the yard every day. Dogs tend to get more exercise and also more quality time with their (happier) owners.
No. We will not sell or install an electric dog fence for an aggressive dog. The only exception is when our product supports a pre-existing wooden or chain link fence. Use of corrections with aggressive dogs is not recommended – instead, we suggest you call your vet for a training recommendation.
We recommend approximately 3 months with an average pup or a little younger with more hearty pups. Pet containment systems can really solidify yard edge avoidance when trained right and trained early.
Yes. Our hidden fence pet containment systems are suitable for small dogs such as Chihuahuas, medium size dogs such as Poodles and large dogs such as Labradors.
The system works great with cats within normal behavior range.
No, pet conditioning requires consistent consequences. After removing the collar, the pet may stay contained, but the pet may challenge the fencing boundaries. To maintain the conditioning, we require keeping the receiver-collar on whenever the pet needs to be contained – inside or out.
General Pet Fencing Questions
Can’t find an answer to your question here?
Send us a note through our contact form or call our office at
(973) 442-1111 or (800) 246-3362.
We’d be happy to answer any questions you have.
Contact Hidden Fence
Purchase Replacement Batteries Here
Purchase replacement batteries for your Pet Stop® receiver collars.
Invisible Fence® compatible batteries are also available!
